Business continuity as entrepreneurship

Author(s)Cox, Zachary
Date Accessioned2022-12-08T13:56:16Z
Date Available2022-12-08T13:56:16Z
Publication Date2022
SWORD Update2022-08-10T19:10:38Z
AbstractSmall organizations, including businesses and non-profits, serve as the economic engines of their communities, offering jobs to employees, fulfilling critical economic needs, and making space for people to experience public life. COVID-19 disrupted this critical role as organizations waded into uncharted waters. As a result, tough decisions had to be made about how to perform work in entirely new ways. This dissertation explored how the owners, managers, and employees of small organizations performed business continuity as entrepreneurship to survive and create new opportunities for themselves and the community. Instead of lamenting the lack of preparedness among small organizations, this project investigated how small organizations survived the pandemic in three ways: through “business continuity”, “internal reflection”, and “external adaptation.” Business continuity encompassed activities that an organization employed to preserve its value. Under review were the pre-disaster context, existing capacities, and just-in-time planning. Internal reflection went beyond these actions to explore how small organizations reimagined their procedures, updating the organization to match the owner's vision. This process began with vision-planning and included receiving loans, grants, and aid to enable working from home, upskilling employees, forming new relationships with peers, and, perhaps, winding down. Finally, external adaptation consisted of those activities that a small organization could engage in to meet new community needs. These included occupying a central location in the community, engaging in philanthropy, and acting entrepreneurially.
AdvisorWachtendorf, Tricia
DegreePh.D.
ProgramUniversity of Delaware, Disaster Science and Management Program
DOIhttps://doi.org/10.58088/q718-ay49
Unique Identifier1350790917
URLhttps://udspace.udel.edu/handle/19716/31620
Languageen
PublisherUniversity of Delaware
URIhttps://login.udel.idm.oclc.org/login?url=https://www.proquest.com/dissertations-theses/business-continuity-as-entrepreneurship/docview/2700794092/se-2?accountid=10457
KeywordsRecovery
KeywordsEntrepreneurship
KeywordsDisaster science
KeywordsCOVID-19
KeywordsBusiness continuity
TitleBusiness continuity as entrepreneurship
TypeThesis
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