The Quality of Health Care in Delaware: What Delawareans Say About Their Healthcare Experience
Date
2005-06-28T16:36:16Z
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Abstract
The purpose of this report is
to illustrate how Delawareans rate various health care providers and report on their specific experiences with
the health care system—presenting summary results from the 2003 Delaware CAHPS study. The CAHPS
survey instrument is a useful guide to policymakers seeking to improve both Delaware’s health plans and the
health care providers deliver to patients. It is the intent of this report to supply the relevant stakeholders and
policymakers with objective, experience-based information regarding the quality of health care provided in
Delaware. Equipped with three years of survey data (2001-2003), we generate comparisons of Delaware to
national data benchmarks. We also discuss overall ratings and experiences with care within Delaware, health
plan enrollment characteristics, and differences across plan types and regions.
Description
Keywords
health, health care, healthcare, quality, survey, Delaware, CAHPS