Transportation Network Companies, Transportation Brokerage Companies, and Non-Emergency Medical Transportation
Date
2020-07
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Abstract
This policy brief by the Institute for Public Administration was prepared for the Delaware Transit Corporation, a division of the Delaware Department of Transportation that operates DART First State Transit. It explores the use of transportation brokerage companies
to enhance on-demand mobility and improve customer experience for paratransit customers. Roundtrip, a ride-booking platform based in Philadelphia, may provide an innovative, on-demand, and affordable ADA-compliant specialized transportation option for existing paratransit customers in Delaware. The brief was prepared as part of the research process to update Delaware’s 2020 Coordinated Public Transit—Human Services Transportation Plan.
Description
Keywords
Transportation, Paratransit, Ride-booking, ADA