Jacobson, Eric D.Reyes, Raul M.Ratledge, Edward C.2005-04-012005-04-011998-04http://udspace.udel.edu/handle/19716/964The consumer assessment of health plans survey (CAHPS) approach provides a practical and flexible yet standardized set of instruments to collect information on access to and satisfaction with health care services and delivery systems.327233 bytesapplication/pdfen-USNew Castle CountyConsumer Assessment of Health Plans Study (U.S.)Consumers -- Delaware -- AttitudesMedical care -- Delaware -- Public opinionConsumer satisfaction -- DelawareOther