Organizational Intelligence: Its Conceptual And Empirical Utility

Abstract

Wilensky recently introduced the concept of organizational intelligence. Through conceptually insightful, it has been in need of empirical documentation. This paper documents the intelligence concept via studies of organizational change in 29 community organizations ( police and fire departments). Intelligence boundary personnel are identified and their influence in the development of planned organizational change shown. Finally, several organizational structural and environmental variables are introduced to further elaborate the concept via multiple regression analysis. These variables include organization size, wealth, complexity, centralization, professionalization, comparative reference, and enviromental threat.