1999 Consumer Assessment of Health Plans in Delaware

Author: Jacobson, Eric D.; Fan, Weifeng; Gross, Christie R.; Ratledge, Edward C.

Citable URI: http://udspace.udel.edu/handle/19716/68

Publisher: Institute for Public Administration

Date Issued: 2000-04

Description: The 1999 CAHPS report addresses two of the central questions often asked about quality and the changing health care systems. First, what role do consumer satisfaction surveys play in the assessment of possible quality differences? Second, are there verifiable quality differences between fee for service (FFS) and managed care in Delaware?

URI: http://udspace.udel.edu/handle/19716/68

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