Author: Jacobson, Eric D.; Fan, Weifeng; Schieffert, Lisa; Ratledge, Edward C.
Citable URI: http://udspace.udel.edu/handle/19716/13222
Publisher: Institute for Public Administration
Date Issued: 2001
Description: The consumer assessment of health plans survey (CAHPS) approach provides a practical and flexible yet standardized set of instruments to collect information on access to and satisfaction with health care services and delivery systems.
URI: http://udspace.udel.edu/handle/19716/13222
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